![]() Arrived and was told elevator was not working for a day and would be fixed in a day or two. Waiters don't know what to do with so many people waiting for their food. Kitchen either needs someone faster or more people. We sat down for breakfast ordered and waited 50 minutes to get served. Nothing available at hotel to purchase in case of emergency, basic necessities.ġ4. Entire building is in need of updating, fixing, construction.ġ3. Water in pool below the edge, so not an infinity pool as advertised.ġ2. Access to beach is horrible, no chairs available at beach.ġ1. Have to leave the hotel to get a real meal.ġ0. Room delivery extra charge - again all inclusive is not true - no elevator and as guests were not even compted that feeĩ. Breakfast begins at 7:30 no coffee no food until then.Ĩ. Pool bar snack area closes at 5pm opens at 10am - nothing to eat and drink between those hours.ħ. Coffee availability only on the fourth floor - no elevator since our arrival-only during specific timesĦ. Most orders are delivered without all items requestedĥ. Only one restaurant and a snack bar - wait time for any meal/snack minimum 35 to 40 minutes.Ĥ. Food availability - not all inclusive false advertisementģ. Here are a few things that need to be mentioned:Ģ. The only positive thing about the property were the people that worked there, not management, the servers. ![]() I waited 45 minutes each time I dined there for lunch (so beware). Seperately, the kitchen on the 1st floor is very slow. As an international traveler, that was unacceptable for me since I was traveling alone and no contact with the outside world. Usually I wouldn't have problems with this, but we lost internet for a day and a half. If you book excusrionsĬons: The property operates via WhatsApp so when you need things, you contact reception via the app. The rooms are beautiful, each comes with an inside and outside jacuuzi, spacious living room, walking closet, king sized bed, and balcony. ![]() It's a short walk, so I had no issues with this and you can use their chairs/beach beds. While it is oceanfront, you have to walk to the property next door to enjoy the beach. The location itself ia bit secluded, which I liked. Pros: The staff are very attentive, kind, and provide excellent service. You shouldn't expect 5-stars meals but it's pretty good for what you're buying. Also, the food is slightly above average. This is totally fine if you're comfortable with that, but I wasn't aware of this until I arrived. Things you should know: it's an adults only result, and as such, has spaces for topless attendees.
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